5

I love Ray and his crew! They are honest and knowledgeable and I've always felt they do right by the customer. The prices are also very fair and they are always upfront about what you need vs what would be nice.

5

Raymond did a very thorough inspection of a car I was considering for purchase from a private party. He helped me piece together the car's history, as well as what needs to be done in the future to keep it in excellent condition. Based on this vital information, I moved ahead with the purchase, and I will definitely be taking my car to be serviced by him.

5

I stumbled upon Elite Mercedes through a few Google searches after receiving terrible service at another auto shop. Even when I called Elite Mercedes, Raymond asked very detailed questions and was very knowledgeable about the tail light problems I was experiencing. I brought my car in to get it diagnosed, and an hour later, the problems had been fixed! Will return in the future for service for my car!

4.5

Raymond and the team have always been the most professional group I have ever worked with. Their talent and focus to detail keeps me coming back and happily paying for their service. Companies like this don't normally exist. Lifetime customer.

5

As usual, great customer service.

5

Fast, efficient service; reasonably priced

5

Honest and excellent services.

5

I'm done going to the dealers, Best mechanic in town! customer service is awesome, just ask for Raymond.. Keep up the good work guys.

5

Great & friendly service. Raymond quoted a reasonable price for Mercedes parts. My ML350 needed brake replacement. I brought it in at 2 pm & they provided courtesy shuttle to Berryessa. My car was done & ready in 2 hours. I was very happy with their professional service and will recommend to my friends.

4

Very good service

Elite Mercedes is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Elite Mercedes (408) 262-2228 if you have any issues in accessing any area of our website.