5

Elite Mercedes Auto Shop is by far a very reliable place to go to have your car fix. They provide an excellent service, friendly staff, reasonable fee and honest. They are true to promise. I highly recommend to bring your Mercedes in your next check for any reason.

5

Found this place online using Yelp and Google reviews to help me decide. Mostly it was a place that was close to me at work and had what seemed like good, honest reviews. I brought my car there for some routine maintenance (B3 service and an auxiliary battery needed to be replaced). The quote was fine on those, but I also noted an issue with the rear passenger door latch not working and also an issue that a dealership's service team had mentioned to me (bushings needed to be replaced soon).. Elite performed all the work on time and even checked on the bushings (which i had already expected to have to replace, based on the dealership's service recommendation). Turns out the bushings are fine and don't need to be replaced (i really appreciated that honest check from Elite). Staff here are all friendly (not grumpy or short with you, even if you have a few questions). I'm also happy that my money will go to a small, family-owned company here in Milpitas!

5

Courteous and professional. Also took care of a nail in tire free of charge. Coming back for additional service that was identified.

5

go to Mercedes repair shop for my whole family and all my friends. Great honest work!

5

Raymond and Roger are 2 hardworking brothers at top of their game. They are polite and very empathetic. Thank you for your quality work and excellent customer service.

5

Excellent service from the folks that knows Mercedes.

5

Very good, honest ant excellent job

5

I just got my ABS/ESP module replaced. Raymond and crew did a marvelous job once again. I wholeheartedly recommend their business.

5

Raymond is honest and provides exceptional service. So glad I found this shop.

5

I have been using the shop for many years, started with my Mercedez, then added my BMW, .Lexus over the years. The Mercedez is about 18 years old now, BMW 15, Lexus14 and 8 years respectively. Raymond has always been honest, straight forward and fair and I know I can trust his recommendations and quality of repair.

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