MILPITAS MERCEDES REPAIR

This is the second time I have brought my Mercedes in for service at Elite Mercedes, and will continue to do so. After multiple unsatisfactory visits to Mercedes Dealerships, finding Elite Mercedes has been a blessing. They have gained my trust and my business. All employees are very nice and extremely helpful. They take their time and explain everything to you. I refer all my friends and family to Elite Mercedes and anyone thinking about bringing their vehicle in for service here....do it, you won't be sorry! I wish they could help with manufacture recalls so I never have to go back to the dealer again! :)

Very fast and straightforward. Raymond is to be a trustworthy mechanic.

Raymond and Roger run a very honest luxury car repair service with expert diagnosis and reasonable repair cost. These two young men will mechanics take pride in their work and you will find that the money spend at their shop is worth the investment and you will be glad you did business with Elite Mercedes. Sincerely, James Bradley

Like always, Raymond is the best. Keeps things clear and prices are great. Makes sure to get you taken care of as quickly as possibly. I recommend everyone with a Benz to this place.

I use this place 2nd times. Get the job done at a reasonable price. Service was quoted straight to the point, that’s why i liked. If you own a Mercedes car and need service, bring it here, you will save time and money.

Excellent service

I have a 2008 Mercedes S550 with 230,000 miles and it drives and rides as smooth as the day I bought it Thanks to Raymond and Elite Mercedes. Their service pricing is very reasonable and you get clear and precise information as to repair to be performed, cost and preventive measures for peak performance. Roger thanks for having my car washed and wheels cleaned. Your car won’t leave Elite without being detailed for cleanliness. No shop can match their servicing and care for your car. GO TO ELITE TODAY! Recently I had to interior parts repair work performed at Elite Mercedes. I had a badly worn front center armrest and a broken worn rear seat center armrest. When I came to Elite Mercedes to pick up my car I was amazed by my car’s interior which had been detailed to look brand new. My car is 11 years old and Thanks to Raymond and Roger my car looks like a brand new vehicle. If you want quick Diagnosis, Attention to Detail and Reasonable Pricing for services rendered You should be having your car serviced by Elite Mercedes. PS, they also did an excellent job installing a new right front low beam daytime driving headlight. Please tell them Mr. Bradley sent you in for repair work.

Very professional.

Our 2007 Cl 550 with only 19,000 miles on odometer experienced an instantaneous and devastating oil leak that covered the entire. engine compartment with oil. I had thought it was a power steering related issue as when the oil leak expressed itself, at the same time the oil leak became apparent, the PS system failed. Upon recommendation from a friend, I had AAA transport the car to Elite Mercedes for analyses of the problem. Within 5 minutes Raymond Lam, one of 2 owner partners of Elite, determined that the engine had blown a oil filter gasket which had initiated the spraying of oil about the engine,,,along with additional assistance of the serpentine belt system. Given prior experience with dealership service departments, it is entirely possible that such a rapid analysis and subsequent repairs and cleanup of the ungodly mess under the hood would have taken substantially more time,,,,and at a significantly higher expense. Car was done and ready for pickup the very next day....I did also request a full service of the car including a coolant and brake fluid change. The costs were very reasonable and the cleanup was excellent. My first experience with Elite and certainly will not be my last. I do have a great deal experience with working on and showing my small collection of old classic American muscle cars,,,,so I do have substantial experience in this area. I recognize and appreciate talent and honesty when it comes to these old cars. Ray displays both. Roger Schaaf

Tired of poor but expensive services at the dealers, I was looking around for an alternative, either near my resident or near Menlo Park. A friend suggested Elite near my house. Both Ray and Robert are very professional and effective. Mercedes service is never cheap compared to Japanese cars. But the explanation and the attitude towards their work are excellent, that make us feel safe to pay without suspision. Of course I do not have suffcient data to recommend further, but for sure I will be back for future needs.