5

Raymond is great as always. Fixed some items (heater vents, light bulbs and turn light on side mirror) so I didn't have to go to the dealership. Thanks again, Raymond. You have my business as long as you are open.

5

They exceeded my expectation. 100% satisfaction guaranteed! Very nice and friendly people. I'm switching here from now on!

5

Excellent service, great recommendations and knowledge. These guys know what they're doing and they won't rip you off. They have fair pricing and very good mechanics.

5

I fixed my MB 350 transmission problem and they did a great job. I also fixed a windshield nozzle and am very happy with the result. I would recommend them to my friends and families. Steve and Jini Kang

5

Very thorough and profressional shop, all work performed as requested. Raymond and his staff are respectful of my time which includes having my service completed as committed, additionally my vehicle is always treated with care.

5

I own a '11 MB C350 and the Service A notification had popped up on my dashboard. Didn't really want to spend a ton of money at the dealer so I decided to look up any local mechanics in my area that specialized in Mercedes-Benz. A couple minutes on Yelp and I found Elite Mercedes based in Milpitas. Gave them a call and was scheduled an appointment right away for the next day. Upon arriving at their shop, I was greeted by the owner, Raymond and helped me right away. Raymond and his team are very professional and courteous. I originally planned to stay at the shop while they performed the service on my car but it was a hot day so I ended up changing my mind. They offered to drop me off at a local starbucks while they worked on my car, I was more than happy to accept the offer. When my car was done, Raymond gave me a call and told me my car was ready and that he had already dispatched one of his workers to come pick me up (Service on Point here guys.). Once I was back to the shop, Raymond explained everything that was performed on my car and how my brakes and tires were (most of the time, when I went to the dealer, they don't even tell me how much tread I have left on my tire and how much percentage I have left on my brakes). Raymond even fixed my cigarette lighter and made sure the tires on my C350 were on the correct pressure. (I have asked the dealer multiple times to check in on these two minor issues on my car and each time they neglected to do it). Overall, I highly recommend Elite Mercedes for their customer service alone. As for pricing, I found their prices very reasonable, I ended up paying much less than what I was quoted for at the dealership. I had even asked Raymond that I was planning on buying a used MB and had set my sights on a C230 but he recommended to me that I would be better buying a C240 or C280 since the C230 was known to have a lot of engine issues.

5

I own a '11 MB C350 and the Service A notification had popped up on my dashboard. Didn't really want to spend a ton of money at the dealer so I decided to look up any local mechanics in my area that specialized in Mercedes-Benz. A couple minutes on Yelp and I found Elite Mercedes based in Milpitas. Gave them a call and was scheduled an appointment right away for the next day. Upon arriving at their shop, I was greeted by the owner, Raymond and helped me right away. Raymond and his team are very professional and courteous. I originally planned to stay at the shop while they performed the service on my car but it was a hot day so I ended up changing my mind. They offered to drop me off at a local starbucks while they worked on my car, I was more than happy to accept the offer. When my car was done, Raymond gave me a call and told me my car was ready and that he had already dispatched one of his workers to come pick me up (Service on Point here guys.). Once I was back to the shop, Raymond explained everything that was performed on my car and how my brakes and tires were (most of the time, when I went to the dealer, they don't even tell me how much tread I have left on my tire and how much percentage I have left on my brakes). Raymond even fixed my cigarette lighter and made sure the tires on my C350 were on the correct pressure. (I have asked the dealer multiple times to check in on these two minor issues on my car and each time they neglected to do it). Overall, I highly recommend Elite Mercedes for their customer service alone. As for pricing, I found their prices very reasonable, I ended up paying much less than what I was quoted for at the dealership.

5

Ramond is very knowledgable and explains things very well. I admire his patience.

5

We were thinking about making a purchase of a used AMG but decided to ask Raymond if he would be able to put it on the lift to see if I should buy and Raymond and his staff were more than willing to help and to take a look and thanks to them, they saved me over $10,000 in repairs if I were to purchase the vehicle.Thanks Elite Mercedes!!!

5

Thanks to Raymond and his crew .. Honest , reliable,and knowledgeable... Theses guys took care of my s500 like it was his !!! He Told me everything about the car how it functions... Oh yeah !! Just last week I panic I thought my transmission was about to malfunction. I towed the s500 at his shop , the next day he called me saying he put it in the computer diagnostic didnt find anything wrong with the transmission .. I ask him what is the damage , he told me it's ok it's in the house .... I was surprised that he didn't charge me got the computer service... Elite is the best honest ,reliable knowledgeable mb shop out in the Bay Area ... Thank you Raymond and his crew...

If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Elite Mercedes (408) 262-2228 For Assistance.