5

Thanks for the prompt service if you needed Elite is always there for you.

5

My car and I were well taken care of here at Elite Mercedes. Communication was clear, everything was explained thoroughly. Pricing was broken down so you're not left wondering about the billing. Ray will let you know which things need to/should be repaired, and in the end it's up to you what you want to do. It's refreshing to not be pressured into doing anything. Also, I really appreciated the shuttle service to/from my home! Everyone is friendly here, and all I have are praises.

5

Had a Service A on my C300 done today. Very pleased with Raymond's service both on the car and me with clear explanation of work done. convenient drop off/pickup from work while car at service station.

5

Great customer service, Ray and his brother are very nice and personable and the process was very painless for getting my mercedes service. They go out of their way to accomodate. Thank you!

5

honest and efficient. I found a home for my E63 AMG.

5

I called Elite Mercedes to have my 1999 ML 320 service for the left rear locking mechanism. I spoke to Ray who advised to come by and he'll look at it. Once I pulled in to their shop, his staff was working on my SUV right away. I walked around the nearby business area and when I came back, Ray advised me of the work that needed to be done and gave me the option as to whether I want to go through with it or not. They also programmed my remote without me asking for it. Great Service!!! . Ray and his staff are excellent and I would highly recommend this business. The only unfortunate thing is they don't work on other type of cars, just Mercedes. But they are very good at what they do and this is probably why they only specialize in Mercedes Benz. I'm looking forward to my next visit and just wanted to let Ray and his team know that they have gained a customer for life. I live in the Fremont area and there are lots of other MBZ shops in the area, but I wouldn't take it to them as I know that Elite Mercedes is the best in the Bay Area . Thank you so much Ray and crew!!!

5

I finally found a knowledgeable and honest mechanic but now I'm relocating out of state. Ray, thank you for your personable service over the past six years!!!

5

I have used elite mercedes for 5 years now and i am still impressed by their professionalism, knowledge, honesty not to mention how accomidating, and thoroughal they are! I took my mercedes to the dealer and they were gong to charge me almost twice as much and found out they were also going to charge me for checking the tire pressure! Mercedes elite are so hinest and fair i would never take my mercedes or bmw to anyone other than mercedes elite! Trust me they are the best!

5

As usual Raymond and team are available and very efficient at servicing my vehicle. Best independent Mercedes shop I have ever used.

5

Service is great and I feel like I can fully trust my car is in good hands over here. I don't feel like I'll get ripped off or that I will be told that my car has problems unless it really does have problems. All issues are properly explained and they give you a free car wash every time you take your car in. Can't ask for a better mechanic shop!

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