MILPITAS MERCEDES REPAIR

Ramond is very knowledgable and explains things very well. I admire his patience.

We were thinking about making a purchase of a used AMG but decided to ask Raymond if he would be able to put it on the lift to see if I should buy and Raymond and his staff were more than willing to help and to take a look and thanks to them, they saved me over $10,000 in repairs if I were to purchase the vehicle.Thanks Elite Mercedes!!!

Thanks to Raymond and his crew .. Honest , reliable,and knowledgeable... Theses guys took care of my s500 like it was his !!! He Told me everything about the car how it functions... Oh yeah !! Just last week I panic I thought my transmission was about to malfunction. I towed the s500 at his shop , the next day he called me saying he put it in the computer diagnostic didnt find anything wrong with the transmission .. I ask him what is the damage , he told me it's ok it's in the house .... I was surprised that he didn't charge me got the computer service... Elite is the best honest ,reliable knowledgeable mb shop out in the Bay Area ... Thank you Raymond and his crew...

Great place to get your MB repairs! Raymond and his team are very thorough and knowledgeable, the best thing is they are upfront and honest, it's hard to find someone you can trust with your car. I highly recommend them. They even washed my car before I picked it up.

I went there Wednesday and have my C63 for Service B. Raymond are great guy and he gave me good deal. I picked up my C63 next day, it run like a charm. It does feel difference I highly recommend them to anyone.

The Elite Mercedes good customer service and the quality of the work are excellent!

The Elite Mercedes good customer service and the quality of the work are excellent! I can trust their assessments of what my car needs. One time I bring my ML to repair for Suspension I know over work for car but they did not charge me for the labor for that additional job They do a great job !

As always, excellent service!

I took my 2007 E63 and I couldn't be happier with my visit to Elite Mercedes! I spoke with Raymond over the phone and explained everything my issues: service F, engine check light and the rear sunshade stopped working. After dropping off my car (I didn't have a ride back home so I was going to call Uber), Raymond offered me a ride to the nearest BART station. He inspected my car the same day and discovered that the engine check could be caused by a faulty relay, the sunshade could be the motor failing, but that I also needed new engine mounts.My car was finished much faster than I expected - I think it was done the next day. Raymond showed me everything he inspected and showed me the old motor mounts (the fluid started leaking). He also showed me all of the codes the computer was spitting out and an itemized list of everything inspected and work performed. They also washed my car. On top of everything else, Raymond didn't charge me for the rear sunshade motor check since it was my first visit!If you have a Mercedes, this is the place to take it. They definitely think of the customer first, are extremely knowledgeable and best of all, honest. These guys have won me over already and I know I won't be going anywhere else!

The name says it all. I've been coming here for the past 5 years and never once been disappointed. My 2004 E320 has 126k miles on it and still feels news. Preventive maintenance is critical and this shop is excellent at it.