5

Good service and on time!

5

First time at Elite Mercedes. They are honest, professional , provide great service with reasonable price. Ray the owner is very attentive to help and get my problems fixed. I highly recommend this shop.

4.5

Professional and knowledgeable would be more beneficial if only they honor senior citizens

5

5

5

5

After taking over my GLC lease, I decided to have Raymond and his team at Elite to service my car. Raymond and his team did an outstanding job in giving me an estimate (which is a lot cheaper than the dealership service), and an estimate for pickup. Needless to say, I was able to pick up my car early after receiving Raymond’s text, and the car was cleaned and looked brand new. Raymond also performed a few extra service, free of charge, like replacing the battery on my key, truly appreciated. Service from a Mercedes expert (Raymond worked in a Mercedes dealership for a long time before decided to start his own business), reasonably priced, excellent result and timely delivery.. 5 stars. I think I found my mechanic!

5

This is the best service shop Ihave ever encountered; professional, skillful, honest and timely。Their charge is reasonable and justifiable。

5

Excellent service. Very professional and detail orientated.

4

Elite Mercedes is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Elite Mercedes (408) 262-2228 if you have any issues in accessing any area of our website.