5

Always a perfect job. All the guys at Elite take great care of my baby. They diagnosed, explained to me what was going on, and kept me updated on the status. Even showed me the faulty parts. I really couldn't ask for a better shop to take my baby to. Thanks guys.

Eric, thank you for trusting us with your "baby"! We're thrilled to hear about your great experience with our team. It's our priority to provide top-notch service and keep you informed every step of the way. We appreciate your kind words and the opportunity to take care of your vehicle. See you next time!

- Elite Mercedes
5

So glad I found this shop to service my 2013 C250!! These guys are true professional, reviewed the maintenance history of the vehicle and are extremely honest on what needs to be done. Jobs were performed efficiently and they even washed the car and replaced the battery of the key knob for free...I can go on and on but am truly appreciative of their service.

Thank you Tony for choosing us to service your C250! We're glad you had a great experience with us. Our team takes pride in providing honest and efficient service. We appreciate your kind words and look forward to serving you again in the future!

- Elite Mercedes
5

Raymond is awesome and took care of my car without any fuss. Elite Mercedes is my go to place to service my GLE350 be it a regular one or elaborate one. I recommend Elite Mercedes a 100%

Thank you, Manuj, for your kind words! We're thrilled to hear that Raymond provided excellent care for your GLE350. It's fantastic to have you as a loyal customer at Elite Mercedes, and we truly appreciate your recommendation. If you need anything else, don't hesitate to reach out.

- Elite Mercedes
5

Raymond and Roger are very skilled mechanics. Their work is thorough, and their prices are much lower than the dealership.

Thank you Melissa for the tremendous review! We pride ourselves in the expertise of our mechanics and are glad they provided top-notch service.

- Elite Mercedes
5

Elite Mercedes is the best service shop I haveever used in the Bay Area. Owner Raymond and his team have always been professional technically and cares. They check the car with great skill and up to date test equipments and long years experience. They are always courteous, warm and treating me like a good friend. Their charge is very reasonale, much lower than dealerships around. Their service my car, replacing the old battery, etc, enabling me feel safew and comfort to drive.

Dear Ching Chun Han, thank you for your kind words! Our team at Elite Mercedes is thrilled to hear about your positive experience. We take pride in providing top-notch service using advanced equipment and years of expertise. It's great to know that you felt valued and received fair pricing. We'll always strive to keep your car safe and comfortable. See you next time!

- Elite Mercedes
4.5

Excellent job.

Thank you, Dolores, for your positive feedback! We are thrilled to hear that you are happy with our service. Your satisfaction is our top priority, and we look forward to serving you again soon.

- Elite Mercedes
5

Excellent work done as always! Thanks to Raymond and his team for taking care of my car ensuring all work to be performed is accurate and in a timely manner - thanks!

We're delighted to know that you are satisfied with our service, Rex! Your continued trust means a lot to us, and we'll be sure to pass on your kind words to Raymond and the rest of our team. Thank you for taking the time to share your positive experience!

- Elite Mercedes
5

We're delighted to read your five-star review, Lei Zhao! Thank you for taking the time to share your positive experience. It's wonderful to know that we met your expectations. We strive to provide excellent service to all of our customers, and we're thrilled that we succeeded with you. If there's anything else we can do for you, please don't hesitate to reach out.

- Elite Mercedes
5

I've visited Elite Mercedes twice now for service. Both times were exceptional service, so i thought it was time for a review. Exactly the type of shop you hope to find. Honest and fair pricing. Raymond takes the time to explain what was found and let's me know what is important to fix and what can wait. I work on cars, when I have time, and all his recommendations have been spot on with my assessments. '04 Mercedes c320. Service A, B and battery replacement.

Thank you Eric for sharing your exceptional experiences at Elite Mercedes! It's wonderful to hear that you found our service to be honest and fair. We take pride in providing transparent communication with our customers, so they can make informed decisions about their vehicle. We appreciate your trust in our expertise and look forward to serving you again in the future!

- Elite Mercedes
5

Fast service, good price

Thank you, Gee Hoey! We're pleased to hear you had a great experience with us. Your satisfaction is our top priority. We're here whenever you need us!

- Elite Mercedes
Elite Mercedes is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Elite Mercedes (408) 262-2228 if you have any issues in accessing any area of our website.