5

The evil red battery warning light on my 2004 SL500 needed clearing with a special tool. Ray gave estimate. Did not try to up-sell me on any unneeded parts or service. Solved the problem, and gave me easy to understand technical advice. Made my day.

We're thrilled to hear about your positive experience at our service center, Mark! Providing honest and expert service is our top priority, and we're glad Ray was able to efficiently solve the issue with your battery warning light. Don't hesitate to reach out if you have any other questions or concerns.

- Elite Mercedes
5

Excellent service! Reasonable price!

Thank you for the 5-star review, Ann! We're thrilled to hear that you had an excellent experience with us. Providing top-notch service at a reasonable price is what we strive for. We hope to serve you again soon!

- Elite Mercedes
5

I am very happy and strongly recommend Elite Mercedes for great customer service. Raymond has wide experience and a very good mechanic. After inspecting vehicle computer and electronic system, he gives me the correct diagnostics and options to repair. On top of that, his attitude is a +. Thanks for the job well done.

Thank you for recommending Elite Mercedes, Tuan! We're thrilled to hear about your fantastic experience with Raymond.

- Elite Mercedes
5

Great service! Thanks Elite Mercedes for the service and professionalism!!

Thank you for the 5-star review, C Wolfe! We are delighted to hear that you had a great experience with us. Providing top-notch service and professionalism is what we strive for. We look forward to serving you again at Elite Mercedes.

- Elite Mercedes
5

Always a perfect job. All the guys at Elite take great care of my baby. They diagnosed, explained to me what was going on, and kept me updated on the status. Even showed me the faulty parts. I really couldn't ask for a better shop to take my baby to. Thanks guys.

Eric, thank you for trusting us with your "baby"! We're thrilled to hear about your great experience with our team. It's our priority to provide top-notch service and keep you informed every step of the way. We appreciate your kind words and the opportunity to take care of your vehicle. See you next time!

- Elite Mercedes
5

So glad I found this shop to service my 2013 C250!! These guys are true professional, reviewed the maintenance history of the vehicle and are extremely honest on what needs to be done. Jobs were performed efficiently and they even washed the car and replaced the battery of the key knob for free...I can go on and on but am truly appreciative of their service.

Thank you Tony for choosing us to service your C250! We're glad you had a great experience with us. Our team takes pride in providing honest and efficient service. We appreciate your kind words and look forward to serving you again in the future!

- Elite Mercedes
5

Raymond is awesome and took care of my car without any fuss. Elite Mercedes is my go to place to service my GLE350 be it a regular one or elaborate one. I recommend Elite Mercedes a 100%

Thank you, Manuj, for your kind words! We're thrilled to hear that Raymond provided excellent care for your GLE350. It's fantastic to have you as a loyal customer at Elite Mercedes, and we truly appreciate your recommendation. If you need anything else, don't hesitate to reach out.

- Elite Mercedes
5

Raymond and Roger are very skilled mechanics. Their work is thorough, and their prices are much lower than the dealership.

Thank you Melissa for the tremendous review! We pride ourselves in the expertise of our mechanics and are glad they provided top-notch service.

- Elite Mercedes
5

Elite Mercedes is the best service shop I haveever used in the Bay Area. Owner Raymond and his team have always been professional technically and cares. They check the car with great skill and up to date test equipments and long years experience. They are always courteous, warm and treating me like a good friend. Their charge is very reasonale, much lower than dealerships around. Their service my car, replacing the old battery, etc, enabling me feel safew and comfort to drive.

Dear Ching Chun Han, thank you for your kind words! Our team at Elite Mercedes is thrilled to hear about your positive experience. We take pride in providing top-notch service using advanced equipment and years of expertise. It's great to know that you felt valued and received fair pricing. We'll always strive to keep your car safe and comfortable. See you next time!

- Elite Mercedes
4.5

Excellent job.

Thank you, Dolores, for your positive feedback! We are thrilled to hear that you are happy with our service. Your satisfaction is our top priority, and we look forward to serving you again soon.

- Elite Mercedes
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