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Need something? Give us a call Our hours are 9:00 - 4:30pm Monday - Thursday. Closed Fridays. Stay Safe and Healthy!

4.5

Ray has excellent customer service He is honest and does excellent job My ML 320 is 20 yrs old and he told me it’s not worth spending so much money on a 280+ k mileages He tried to fix it as much as he can to make it safe for me to drive until I can buy a new car I like that kind of car mechanic whom I can trust reliable and very honest with me

5

Always great service and very informative feedback!

5

We had our 50k service at Elite Mercedes for the first time and got an excellent service.we got an estimate for the service and were clearly explained what all be covered in the service. Raymond proactively called Mercedes to check if any of the repairs were under covered warranty so we would not have to pay from our pockets.We are truly impressed with his personal attention and would highly recommend Elite Mercedes for any servicing or repairs.

5

Thanks for the ride home and the excellent service.

5

Elite Mercedes Auto Shop is by far a very reliable place to go to have your car fix. They provide an excellent service, friendly staff, reasonable fee and honest. They are true to promise. I highly recommend to bring your Mercedes in your next check for any reason.

5

Found this place online using Yelp and Google reviews to help me decide. Mostly it was a place that was close to me at work and had what seemed like good, honest reviews. I brought my car there for some routine maintenance (B3 service and an auxiliary battery needed to be replaced). The quote was fine on those, but I also noted an issue with the rear passenger door latch not working and also an issue that a dealership's service team had mentioned to me (bushings needed to be replaced soon).. Elite performed all the work on time and even checked on the bushings (which i had already expected to have to replace, based on the dealership's service recommendation). Turns out the bushings are fine and don't need to be replaced (i really appreciated that honest check from Elite). Staff here are all friendly (not grumpy or short with you, even if you have a few questions). I'm also happy that my money will go to a small, family-owned company here in Milpitas!

5

Courteous and professional. Also took care of a nail in tire free of charge. Coming back for additional service that was identified.

5

go to Mercedes repair shop for my whole family and all my friends. Great honest work!

5

Raymond and Roger are 2 hardworking brothers at top of their game. They are polite and very empathetic. Thank you for your quality work and excellent customer service.

5

Excellent service from the folks that knows Mercedes.

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