5

Knowledgeable

Thank you for trusting Elite Mercedes with your vehicle, Lee Thomas! We are thrilled that you found our team to be knowledgeable. If you have any further questions or need assistance, don't hesitate to reach out at (408) 262-2228.

- Elite Mercedes
5

My Mercede E63S has been maintainted by Raymond and team at Elite for the past 5 years and I am totally satisfied with their service quality from the standpoints of professionism and warm and humble attitute. I would give them an A+++ rating because my car is a sport version and requires extra high skill, knowledge and experience and Elite is just service it perfectly everytime I pull it into their shop. Other worthy mentioning is their schedule and thoroughness in servicing. Last not the least they are so honest and reasonable in service cost , much reasonable than most you can find etsewhere. I strongly recommend Elite to all who love their own Mercedes1 Thank you very much Raymond and team.

Thank you so much for the positive review, Ching Chun Han! We're thrilled to hear about your fantastic experience with Raymond and our team at Elite Mercedes. We pride ourselves on delivering top-notch service, whether it's for a standard model or a high-performance vehicle like yours. From our professionalism to our honesty, we strive to exceed expectations at every visit. Thanks for recommending us to other Mercedes enthusiasts! If you need anything in the future, feel free to reach out at (408) 262-2228.

- Elite Mercedes
5

I’ve been meaning to write this review for a long time because this shop truly deserves it! I’ve been coming here for almost five years, and I couldn’t be happier with their service. It’s a family owned business, and they are always respectable, professional, and know exactly what they’re doing. I completely trust them with my car, they’re honest, never overcharge, and always answer my calls quickly. They work hard to fit me in for an appointment and make sure the issue is resolved right away. It’s rare to find a mechanic that cares this much about their customers, and I’m so grateful for their excellent work and integrity.

Thank you, Sara, for this heartfelt review! We are so glad to have earned your trust and gratitude over the past five years. Our team at Elite Mercedes takes great pride in providing respectful, professional, and reliable service to all our customers. We aim to make every appointment a priority and resolve any car issues promptly. If you ever need us, please don't hesitate to call (408) 262-2228.

- Elite Mercedes
5

Great experience, they took good care of the car, didn’t try to sell services as dealers often do by using scare tactics. Made sure that service history goes to CarFax reports, no delay, no issues, people were very polite and genuine.

Thank you for the 5-star review, Punit! We're thrilled to hear about your great experience. At Elite Mercedes, we prioritize taking care of your car and ensuring transparency. Our team is dedicated to providing excellent service without any unnecessary upsells. Please don't hesitate to reach out if you need anything in the future.

- Elite Mercedes
5

Raymond and Roger are outstanding mechanicsfriendly, efficient, and, most importantly, honest. Their prices are far lower than the dealerships, yet their work is impeccable. Theyve taken care of my GLK for years, and Ive continued buying Mercedes knowing I have such excellent mechanics to keep my cars in top shape.

Thank you, Melissa, for your fantastic review! We're delighted to hear about your positive experiences with Raymond and Roger. At Elite Mercedes, we prioritize delivering exceptional service, honesty, and competitive pricing. We appreciate your loyalty and look forward to continuing to provide top-notch care for your GLK. Remember, you can always reach us at (408) 262-2228 if you need any assistance or to schedule your next visit.

- Elite Mercedes
5

As always, Raymond, Roger and the rest of their crew are the best! I called in for my battery red light notification. Was too nervous that it might stall me. Called Raymond right away, he said to stop by, checked on my car, in an hour I got my new battery for my brakes! No appointment, but quick response! They are the best!

Dear Vicky, thank you for your 5-star review! We're delighted to hear that you had another exceptional experience with our team at Elite Mercedes. Your kind words about Raymond, Roger, and the crew mean the world to us! If you have any further questions or need assistance, please don't hesitate to reach out. You can contact us at (408) 262-2228.

- Elite Mercedes
5

Very professional provided me excellent service.I would definitely take my car there again.

Thank you, M Ali, for your glowing review! We are thrilled to hear that our service met your expectations and that you would trust us with your car again. We pride ourselves on providing professional and excellent service to all our customers. If you have any questions or need any further assistance, please don't hesitate to reach out to us at (408) 262-2228.

- Elite Mercedes
5

Elite is the best place to get my Mercedes serviced for many years. The technical competent, the price and the professional to interact with me are absolutely the best around according to my many prior experience. I feel comfortable and feel safe to have them service my car and would love to recommend them to other car owners in the area.

Hi Ching Chun, thank you for choosing Elite Mercedes for your car servicing needs! We're thrilled to hear about your positive experiences with our team. Providing exceptional service and a comfortable experience is what we strive for. If there's anything else we can assist you with, please don't hesitate to reach out!

- Elite Mercedes
5

Dear Hue, thank you for your high rating! We're thrilled to hear that you had a great experience with us at Elite Mercedes. If you have any questions or need further assistance, please don't hesitate to reach out to us at (408) 262-2228. We look forward to serving you again in the future!

- Elite Mercedes
5

The owners got into this business with the right mindset and concepts. I was referred there by my repair shop. I would go here first before the dealership. Good work and reasonable price. Not greedy and honest. Unfortunately, they only service Mercedes Benz so we cannot ask them for help with other cars.

Thank you for the kind words, Ngoc! We're thrilled to hear you had such a positive experience with us. As a Mercedes-Benz specialist, we're committed to providing top-notch service for your vehicle. Don't hesitate to reach out if you need anything in the future.

- Elite Mercedes
Elite Mercedes is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Elite Mercedes (408) 262-2228 if you have any issues in accessing any area of our website.